Versa 2 shows only Fitbit logo

[Kaizermckay]

Logo staying on. I can’t get connected 

this is happening repeatedly. Waste of time & money.  Got this as a present  from my daughters

Moderator edit: subject for clarity 

[Kaizermckay]

& ive already tried the buttons

their not working either 

[LiliyaFitbit]

It’s good to see you in the community, @Kaizermckay.

Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling and recommend trying the following: 

1. Remove your watch from the Bluetooth settings on your phone. 
2. Force quit the Fitbit app.
3. Reboot your phone and confirm the steps to restart your watch: How do I restart my Fitbit device?
4. Open the Fitbit app, tap on your profile picture > Set Up a Device.
5. Choose your device from the list and follow the onscreen instructions.

Hope this helps. 

[Kaizermckay]

Done everything you said. Still not working & when it does connect only last a short time then logo comes back on. Plus battery is goes flat after a few hours. Really not had any use in months. Just a waste of money in my eyes. 

[LiliyaFitbit]

Thank you for your reply, @Kaizermckay.

I am sorry to hear the issue persists, thank you for your efforts. I recommend getting in touch with our Support team so they can evaluate your device's behavior and help you with this matter. Click here to get connected with them via chat or phone.