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Versa 2 side button not working

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‎09-15-2020 09:06 - last edited on ‎09-16-2020 20:43 by Fitbit Moderator

‎09-15-2020 09:06 - last edited on ‎09-16-2020 20:43 by Fitbit Moderator

My Versa 2 side button stopped working. 

 

Moderator Edit: Clarified subject

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‎09-16-2020 20:42

‎09-16-2020 20:42

Hi @Oufanx2, welcome to the Community Forums!

 

Thanks for your post and bringing this to our attention. To fix this button issue, I recommend you to restart your Versa 2 following the steps that are specified on our help article: How do I turn off my Fitbit device? and let me know if the issue persists.

 

I'll be here if further assistance is needed.

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‎09-18-2020 08:48

In response to RicardoFitbit

‎09-18-2020 08:48

Hi RichardoFitbit,

Thank you for responding.
The problem with my side button is it will not push in (like it’s stuck).  

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