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Versa 2 sleep issues

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‎11-16-2022 11:21 - last edited on ‎11-30-2022 06:58 by Fitbit Moderator

‎11-16-2022 11:21 - last edited on ‎11-30-2022 06:58 by Fitbit Moderator

My Versa 2, suddenly stopped recording sleep data. After numerous times of restarting watch, unpairing, uninstalling/ reinstalling the app it started to record my sleep data.

However today, things all got a bit weird. The steps stopped counting and apparently I had been sleeping for over 20hours. I have once again done the same routine and it still doesn't seem to be counting steps. Is there any issues with a latest update?

 

 

Moderator edit: updated subject for clarity. 

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‎11-28-2022 13:28

‎11-28-2022 13:28

Hi there @Scott1012. Welcome to Community Forums.

 

Thank you for the troubleshooting steps performed. I'd recommend you check this article, What's changed in the latest Fitbit device update?.

 

I'll be around.

 

 

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