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Versa 2 steps going DOWN not UP!

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I started a walk today with 3k steps and 3 zone minutes. 
I checked it during my exercise and had 36 active minutes but no more steps. I continued and checked and saw my steps at over 4K, but then drop in front of my eyes on the app to 3k again, less than my 36 zone minutes check even though I had 46 zone minutes. I had screenshots. 

my Fitbit has 61% charge, and I’ve closed out and opened it a few times. 

Beyond frustrating. Anyone else ever have this issue?

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F7F58146-B332-446B-8FD6-55D25998A9CE.png

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 How is it possible to go up in zone minutes while going down in steps?

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A51F36F4-A567-4380-88FA-5CD866BF7651.png

  

77ECE0FE-E372-450F-8131-A5BDB61ABF93.png

How is it possible to get that many zone minutes with that few steps?

something is very broken with my step counter today. 

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