01-28-2021 13:30 - last edited on 01-29-2021 12:47 by LiliyaFitbit
01-28-2021 13:30 - last edited on 01-29-2021 12:47 by LiliyaFitbit
My steps are not keeping up I can step 20 times and it’s not adding it
Moderator edit: subject for clarity
01-29-2021 12:45 - edited 01-29-2021 12:46
01-29-2021 12:45 - edited 01-29-2021 12:46
Welcome to the Fitbit Community, @nanarut111.
Thanks for the details shared in your post. Sometimes, when you start walking, your steps may not update on your device right away. After about 10-15 continuous steps, you'll notice the steps catch up and start updating in real time with each step you take. For more information about the accuracy of the Fitbit devices, please see How accurate are Fitbit devices?
By the way, I've moved your post to Other Versa Smartwatches board so we can keep our forums organized.
I'll be around if you need further help.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.