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Versa 2 stopped receiving notifications.

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‎04-03-2020 02:26 - last edited on ‎04-20-2020 09:50 by Fitbit Moderator

‎04-03-2020 02:26 - last edited on ‎04-20-2020 09:50 by Fitbit Moderator

Hi, 

 

My versa 2 won't receive notifications anymore. When I log on, it shows that the phone needs a restart but this hasn't worked. I've taken the app off and reinstalled it and checked the blue tooth link. Any other suggestions?

 

 

Moderator edit: updated subject for clarity

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‎04-20-2020 09:49

‎04-20-2020 09:49

Hi @Jude27t, due to the recent events, I apologize for the delayed response. However, let me welcome you to our Fitbit Community.

 

I would like to follow up and help you with your Fitbit Versa 2 since it stopped receiving notifications. By the way, thank you for troubleshooting this issue before contacting our forums.

 

Please let me know what is the brand and model of your phone. In the meantime, try the troubleshooting steps that are listed in this help article. After this, monitor your watch and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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