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Versa 2 stopped receiving notifications

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‎08-14-2022 15:58 - last edited on ‎08-16-2022 04:31 by Fitbit Moderator

‎08-14-2022 15:58 - last edited on ‎08-16-2022 04:31 by Fitbit Moderator

My versa 2 stopped getting any notifications stopped connecting I am a little upset about this it has been over a week now tried all of the steps troubleshooting 

 

Moderator Edit: Clarified subject

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‎08-15-2022 23:01 - last edited on ‎08-08-2024 10:51 by Fitbit Moderator

‎08-15-2022 23:01 - last edited on ‎08-08-2024 10:51 by Fitbit Moderator

Hi @Baby66 - there is a bug in the latest version of the Fitbit App which stops notifications coming to the watch in some cases, but if your watch is not syncing you won't get them anyway,

A first step to try to get it to sync is to logout of the Fitbit App and restart both watch and phone. See Why won't my Fitbit device sync? 

Author | ch, passion for improvement.

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‎08-16-2022 09:56

‎08-16-2022 09:56

I haven't received notifications in weeks (calendar or text). Finally started getting calls again. I've tried every troubleshooting direction I can find, and each one several times; none of them have worked. Very disappointed and frustrated. 

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