Versa 2 Wallet error registering

[Tomschn]

Versa 2 for Christmas. Set up went fine but when I go to add to wallet it keeps giving me one of 2 errors "Connection closed by peer" or "timeout"    same thing happens if I click on device lock.

Phone is Pixel 3   both are up to date.

any help appreciated.  I have uninstalled the app and disconnected bluetooth and restarted everything with no improvement

[FallingDomino]

Fitbit Wallet Error says:

"Error Registering Versa 2 with Fitbit Wallet"

"connection closed by peer"

I have uninstalled and reinstalled the app. Has anyone had this issue, and what does connection closed by peer mean? How do I fix this?

[Lorenaz87]

Ugh same here

[Ztargets]

Same. Tried restart, unpair and pair, no results. 

[JSPT]

Completely same problem. unpaired, repaired. Restarted phone and versa 2. Turned off then on my Bluetooth and uninstalled and reinstalled app. at a loss.

[SunsetRunner]

Same here. It seems the firmware update didn't do anything 

[Lorenaz87]

Finally! It worked only problem is they dont accept my card. 😕

[Lorenaz87]

I turned off bluetooth and back on and tried quickly and it went through 

[SilviaFitbit]

Hey everyone! Thank you for the details mentioned and the troubleshooting tried. 

I've merged the posts here because you're experiencing the same issue. Our team is aware of this and working towards a resolution. As soon as I have more information, it will be posted here. 

I'll be around if you have any additional questions.

[SilviaFitbit · Accepted solution]

Hey everyone. Thank you for your reports. 

This issue has been resolved, please try to add and remove cards once again. 

I'll be around if you have any additional questions 😃. 

[statik]

I'm still having an issue where it says "There was a problem verifying your card details with your financial institution. I'm using a bank on the Fitbit list.

[SilviaFitbit]

@statik Welcome to the Community. Thanks for the details mentioned. 

It's pretty weird that you're unable to verify your card. In this case, I've shared your post with our Support team and they will continue assisting you. 

I'll be around if you have any additional questions. 

[Gooby62]

Mine isn't working. Purchased today. Same message. Versa 2. 

[Tamidb]

still not working as of 18:53. I also have a pixel 3XL

[danmac_au]

Same with mine. Someone kick the server please

[RayneInTheSkyy]

I am still unable to set up the wallet or device lock. Tried everything. It is giving me the HTTP 503 Service unavailable or the peer shut down notice. I have done factory resets, uninstalled app, nothing seems to make it work

[Uberloot]

Same being affected by this error connection closed by peer. 

[Gooby62]

I have the same phone. Pixel XL. Ug

[Gooby62]

hey Sylvia ... It's not working!

[Kash1188]

Looks like Fitbit gotta fix it soon before public reviews are filled with red flags for this product.

Did not work  for me too.