12-25-2019 11:22
12-25-2019 11:22
Versa 2 for Christmas. Set up went fine but when I go to add to wallet it keeps giving me one of 2 errors "Connection closed by peer" or "timeout" same thing happens if I click on device lock.
Phone is Pixel 3 both are up to date.
any help appreciated. I have uninstalled the app and disconnected bluetooth and restarted everything with no improvement
Answered! Go to the Best Answer.
12-30-2019 23:24
12-30-2019 23:24
It just worked for me and I was able to register my card. Hopefully that means it's working again, and not just me being lucky .
12-31-2019 04:08
12-31-2019 04:08
Working now after setting pin
12-31-2019 05:16
12-31-2019 05:16
and like that ...it worked. No idea how that happened ....
12-31-2019 06:21
12-31-2019 06:21
Still isn't working for me this morning, now I'm having at html 503 error, along want a handshake error,w the common Connection to peer error.
12-31-2019 06:23
12-31-2019 06:23
I'm sorry http 503 not html.
12-31-2019 07:26
12-31-2019 07:26
I just gotten my versa 2 and when trying to set up the wallet. I kept receiving error msg of connection closed by peer. My phone is Huawei pro 30. I have reinstall the app and restart my watch still no use
12-31-2019 08:24
12-31-2019 08:24
Setting pin for what? What kind of phone? How did you get to setting pin ?
Thank you, and happy New year 👌
12-31-2019 12:09
12-31-2019 12:09
Me too! Versa 2. I've tried everything. Bluetooth on and off, reset Versa, deleted app and reinstalled, e.t.c. Still same error.
12-31-2019 13:09
12-31-2019 13:09
moi sa le fait toujours pour le porte feuille et aussi quand je veux activer mot passe je comprend pas jai acheté la montre hier c'est pas sensée me donne tout se trouble
12-31-2019 13:34
12-31-2019 13:34
On mobile Fitbit app , under Devuces->tap on versa2
Scroll down and u ll see "Device Lock "
Set a pin and enable it.
12-31-2019 13:35
12-31-2019 13:35
Happy New year 🙂
12-31-2019 13:36
12-31-2019 13:36
I have the same problem. First is have the 503 error, then the other 2 as well. Unpaired, repaired, Samsung Galaxy s7 turned on and off, fitbit versa 2 turned on and off, fitbit app uninstalled and re installed. After installing again the wallet option is gone from the app. No idea what to try anymore. Only bought the versa this afternoon.
12-31-2019 13:53
12-31-2019 13:53
Yeah, I just tried it, and I'm still experiencing this problem. 503 error, followed by connection closed by peer.
12-31-2019 14:40
12-31-2019 14:40
It doesn't work still when I click on device lock again same error msg
12-31-2019 14:52
12-31-2019 14:52
I'm having the same problem with a charge 3 that I just purchased (special version with NFC), and a Pixel 3 phone.
Same error message, would like to know of to fix it.
Cheers
12-31-2019 14:59
12-31-2019 14:59
Same issue with S9
12-31-2019 15:06
12-31-2019 15:06
I did all the things people suggested. Then today at the hospital with my mom - it worked!!! 🤷:female_sign:
12-31-2019 16:40
12-31-2019 16:40
I just got the Versa 2 and I'm sti getting this response. I just turned my phone on and off and it's still showing. Any ideas?
12-31-2019 17:02
12-31-2019 17:02
I am unable to get the wallet to work. I have a Huawei P30. I saw a note that said the issue was resolved but when I click the link I don't see anything that helps.
12-31-2019 18:06
12-31-2019 18:06
I'm having the exact same issue with my Versa (not versa 2).
Started this morning.
This thread is marked as solved so maybe no one at fitbit is looking at it anymore.