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Versa 2 stopped recording exercise

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My Versa2 stop recording my daily floor exercise How do I get it to start recording again?

 

 

Moderator edit: subject for clarity 

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Welcome to the Fitbit Community, @Sweet47p.

 

I am sorry to hear your Versa 2 stopped recording your daily floor exercise. I am here to help. Most Fitbit devices automatically recognize and record high-movement activities through the SmartTrack feature. SmartTrack recognizes activities based on the continuous movement of your arms. Sometimes, motions such as placing your arms on the bar of a treadmill, or pushing a stroller while you walk, may interrupt SmartTrack. Additionally, stopping in the middle of an exercise may interrupt the activity tracking.

By default, SmartTrack recognizes an exercise that lasts at least 15 minutes. If your activities aren't being recognized, lowering the time auto-exercise recognition setting to 10 minutes may help ensure they record properly. You can confirm which activities your device tracks automatically, or change the amount of time needed to record the activity by doing the following:

 

1. Tap the Today tab, then tap the Exercise tile.
2. Tap the gear icon in the top right.
3. Tap an exercise, and adjust the duration and confirm that Auto-recognize is turned on. 

 

If you would like to manually log your exercise, please follow the steps from this help article: How do I add, edit, or delete Fitbit data and activities?

 

By the way, I've moved your post to Other Versa Smartwatches board so we can keep our forums organized.

 

Keep me posted on the outcome. I'll be around if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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