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Versa 2 stopped syncing all my data

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‎02-07-2023 08:07 - last edited on ‎02-09-2023 04:31 by Fitbit Moderator

‎02-07-2023 08:07 - last edited on ‎02-09-2023 04:31 by Fitbit Moderator

  • Yesterday quit recording sleep correctly.  Stopped recording my exercise: run, walk maps & time. What have you done now? This is all I've noticed so far!

 

 

Moderator Edit: Clarified subject

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‎02-07-2023 08:18

‎02-07-2023 08:18

Hi @SunsetRunner - there were some server errors Feb 6th and it seems so today as well, wait till it is resolved before doing anything. See banner at the top of the forum.

Author | ch, passion for improvement.

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‎02-09-2023 04:32 - edited ‎08-17-2023 05:28

In response to Guy_

‎02-09-2023 04:32 - edited ‎08-17-2023 05:28

Hi there, @SunsetRunner. Thanks for stopping by in the Community Forums and sharing the details about the issue with your Versa 2. 

As @Guy_ has mentioned, the disruption with the Fitbit.com site and Fitbit services has been resolved. You should now be able to log into your account, sync and check your information.

Maria | Community Moderator, Fitbit


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