help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 stopped syncing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-15-2021 19:03 - last edited on ‎12-22-2023 07:09 by Fitbit Moderator

‎01-15-2021 19:03 - last edited on ‎12-22-2023 07:09 by Fitbit Moderator

The display face fell out but is still attached. If I put it back into the frame but it won’t stay in. I have pictures. What can be done to repair it? I got this last Christmas. 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
4 REPLIES 4

‎01-15-2021 23:36

‎01-15-2021 23:36

Best to replace it or contact Fitbit Support directly. They may be able to help you resolve it.

Author | ch, passion for improvement.

Best Answer
0 Votes

‎01-16-2021 20:04

‎01-16-2021 20:04

I am submitting a claim on the extended warranty I bought. I forgot I had one. I will ask if this is common though...

Peace to you,

Kathy
Best Answer
0 Votes

‎01-26-2021 17:12

‎01-26-2021 17:12

Did you receive any help on this? Just happened to me too

Best Answer
0 Votes

‎01-26-2021 18:35

In response to Nonsensicalstep

‎01-26-2021 18:35

I had purchased the extended warranty so I filed a claim. And they sent me a brand new one that I had to pay a $25 deductible for. I then had to purchase another warranty for $40 bucks but it was worth it. I got no questions..I filed the claim and received an email/receipt saying one was being shipped.

Good luck!

Peace to you,

Kathy
Best Answer
0 Votes