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Versa 2 stopped syncing

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‎06-26-2023 20:53 - last edited on ‎06-27-2023 04:23 by Fitbit Moderator

‎06-26-2023 20:53 - last edited on ‎06-27-2023 04:23 by Fitbit Moderator

My Fitbit Versa 2 has stopped syncing since the night of 26th June 2023. Same ai the case for my wife. Is there an outage?

Moderator Edit: Personal info removed

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‎06-27-2023 04:27

In response to Guy_

‎06-27-2023 04:27

Hi there, @T_walls. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your and your wife's Fitbit devices. 

Have you tried what @Guy_ suggested? In addition to that, please see Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎06-27-2023 00:46

‎06-27-2023 00:46

Hi @T_walls - have not noticed any issues but it may be local to you, try turning off wifi and try syncing again using the mobile data alternative route..

Author | ch, passion for improvement.

Best Answer

‎06-27-2023 04:27

In response to Guy_

‎06-27-2023 04:27

Hi there, @T_walls. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your and your wife's Fitbit devices. 

Have you tried what @Guy_ suggested? In addition to that, please see Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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