Versa 2 stopped syncing

[korort]

Hello, would like to seek advice/fixes for the current issue I'm facing.

My Versa 2 was working fine, it was low on battery so I went to get it charged. Ever since then it has not been able to connect to the app.

I've tried doing a factory reset to the watch but I keep getting stuck on the white Fitbit logo (after keying in the 4 digit pin).

It seems like my phone can recognise and link up with the Versa 2, just that it cannot pair up.

Anyone faced the same issue and found a fix? Thanks!

Moderator Edit: Clarified subject

[MrsMungus]

Unfortunately, I just came here to post the same thing. It's been over a week since my V2 has operated the way it should. 

Any suggested fix I've found here is temporary. Resetting Bluetooth connection, restarting devices, reinstalling the app, forgetting the device and reconnecting it... Each one works for an hour or two, perhaps six at most.  

A full factory reset gave me two days without issue even though it took approximately 4 tries to actually connect, but now I'm back to square one.

Unfortunately, this seems to be a long standing issue and as far as I can tell, no one's actually got to the bottom of it, and it doesn't seem that Fitbit are particularly interested in fixing it either. 

[SueMac888]

I just tried to sync my Fitbit Versa 2 with my phone app, but it was not successful.  It appears that the phone is looking for the device, but cannot find it.  It synced 19 hours ago.  If this keeps up, there is no point in continuing paying for Fitbit Premium.

[SueMac888]

I just restarted my phone, and that fixed my problem.  Fitbit synced and showed my sleep data.

[RayMcD]

Same problem here on my Sense. Having to log on everyday and then not syncing. Each ‘fix’ sometimes works. 
i have lost 2 nights of sleep data as well in the past week 

Very annoying especially as they fixed this in the past and all had been working well for a while. 

Come on Fitbit, get your act together or we might have to go elsewhere next time. 
Daughter has a Garmin and doesnt have these issues.