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Versa 3 not connecting

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‎09-22-2024 10:41

‎09-22-2024 10:41

My versa 3 has stopped connecting to my phone. Continuously says " an app is needed to use this device". I have done everything.. force stop, uninstall, turned phone and watch off and back on, reconnect,  logged out, deleted watch and added as new device....  still does not connect to versa 3...    versa 3 controls is able to connect no problem.    I know the lifetime of watches is roughly 3-4 yrs,  so is it a compatability issue??  I've  has the same phone for about the same time.  Please help

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‎09-23-2024 13:24

‎09-23-2024 13:24

I am having the same problem.  It seems to update to the fitbit app on my phone.  You know the app, the one my watch says I need to download.  Really getting frustrated with this.

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