Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 stopped tracking Sleep

Replies are disabled for this topic. Start a new one or visit our Help Center.

After taking an update in Feb 2021 my Versa 2 has stopped tracking my sleep.

The advice from the Fitbit support has been less than useful.  They are now saying that I should take my watch off at night and swap it to my dominant arm???

I have always worn my watch on my left wrist. It seems bizarre that I should now be told that I should swap it to my Right arm?

They won't listen to me when I tell them that until 2 weeks ago the watch was working correctly.

Support just seem interested in getting rid of me with inane suggestions.

The last support chat message they even cut me off , saying I had not responded, this was done in the middle of me typing a response.

 

Best Answer
0 Votes
2 REPLIES 2

I just had this happen with a live chat. It was like he got frustrated and told me to look up an article, gave me a reference number and basically dropped the chat!

Best Answer
0 Votes

My Fitbit will not stay synced to my phone!!  Anyone have any suggestions???

Best Answer
0 Votes