Versa won't charge

[Wycked]

I put my near new Versa in a draw and forgot about it for many months, now it won't charge. I tried holding the buttons down until the logo appeared but it never did. This Versa was a replacement for a faulty Versa and was hardly ever used.

[Guy_ · Accepted solution]

Put the watch in its charger and plug into a PC USB port.

The PC should make a sound that something has been connected. And not shortly a noise that something is disconnected.

Wait 2 hours

If it hasn't come one it may take 24 hours to wake up from its deep sleep.

At any time you can remove it from the charger and try pressing the bottom right button for a few seconds to wake it.

A little insistence and patience may reward you.

[LiliyaFitbit]

Hi @Wycked @Guy_, it's nice to see you again in our Community Forums. 

@Guy_ Thank you for your helpful tips!

@Wycked Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling and recommend following our complete troubleshooting tips at Why isn't my Fitbit device's battery charging? If your watch responds, I also recommend checking if it is updated to the latest version as updates come with new features and bug fixes: How do I update my Fitbit device?

Hope this helps!

[Wycked]

Thanks. I got it charging now.

[LiliyaFitbit]

Thank you for your reply, @Wycked.

Awesome! Thanks for the update, I am glad to hear you're back on track. Let me invite you to visit our Health & Wellness board where you can share your experiences, make new friends and create your own topics.

Keep on visiting the forums!