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Versa 2 stopped tracking my data

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Starting yesterday my Fitbit stopped tracking everything, sleep, steps, heart rate, exercise...it is essentially a watch at this point. I have restarted it...three times...

 

 

Moderator Edit: Clarified subject

 

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Is it still under warranty if so call them and tell them they should
replace it --
Sharon Dugan
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Hi there @Bettymoe, welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. @Shaquan Thanks for your suggestion. 

I've seen you got in touch with our Support Team after posting here and they're now helping you to get back on track. Stay tuned to your inbox for updates on your case! 

By the way, I've moved your post to the Other Versa Smartwatches board for organization purposes. 

Maria | Community Moderator, Fitbit


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