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Versa 2 stopped tracking my exercises

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‎10-12-2023 14:38 - last edited on ‎10-12-2023 17:55 by Fitbit Moderator

‎10-12-2023 14:38 - last edited on ‎10-12-2023 17:55 by Fitbit Moderator

Exercise is not registering my activity. Registered my activity yesterday, walked this morning does not register. Smartwatch 2 is syncing.

Moderator Edit: Clarified subject

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‎10-12-2023 18:08

‎10-12-2023 18:08

Hello there, @Drewlwd. Thanks for stopping by in the Fitbit Community Forums and sharing the details about the issue with your Versa 2.

While reading your post, I was wondering if you use SmartTrack to record your walks? If so, I'd recommend restarting your Versa 2. For instructions, see How do I restart my Fitbit device?

Also, note that you can learn more about the SmartTrack feature in this link How do I track my activity with my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎10-12-2023 18:08

‎10-12-2023 18:08

Hello there, @Drewlwd. Thanks for stopping by in the Fitbit Community Forums and sharing the details about the issue with your Versa 2.

While reading your post, I was wondering if you use SmartTrack to record your walks? If so, I'd recommend restarting your Versa 2. For instructions, see How do I restart my Fitbit device?

Also, note that you can learn more about the SmartTrack feature in this link How do I track my activity with my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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