Versa 2 stopped tracking my sleep data

[GeorgiaM]

My fitbit has stop recording my sleep. When I sync it to the app, everything else changes but nothing comes up for the sleep section. When I check the information on my Fitbit it has no data. This has happened for the past three nights. How can I fix this?

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there @GeorgiaM, welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa 2.

If you are not receiving sleep stages, I recommend considering the following:

• If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
• If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your device to bed). For more information on automatic sleep tracking, see How do I track my sleep with my Fitbit device?
• If you slept for less than 3 hours.
• If your device’s battery is critically low.

For more information, see: What should I know about Fitbit sleep stages?