01-26-2022 07:33 - last edited on 01-27-2022 04:35 by MarreFitbit
01-26-2022 07:33 - last edited on 01-27-2022 04:35 by MarreFitbit
My versa 2 is not vibrating any more. It woke me up this morning as always and since then it hasn't vibrate again. Not for notifications, not for alarms, not at all. I'm worried, as I really need this alarms. Thanks.
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
01-26-2022 10:28 - edited 01-30-2022 03:50
01-26-2022 10:28 - edited 01-30-2022 03:50
Update @Assorairam - and Sleep was off?
@Assorairam - have you done the Shutdown from the Settings menu on the watch? Then made sure it's actually syncing with the phone.
Then try setting a 10 second timer and see if it vibrates, if not probably best to contact Fitbit Support directly. They may be able to investigate.
Also reachable via the Fitbit App, click profile photo, Help & Support, Contact Customer Support.
If it is still under warranty and found faulty it may be better to take it to the shop for a new replacement, rather than accepting a refurbished replacement from Fitbit and dealing with sometimes drawn out return and shipping issues
Author | ch, passion for improvement.
01-26-2022 08:05
01-26-2022 08:05
Hi @Assorairam - it may accidentally have got in Sleep or Do not disturb mode, to check go to Quick Settings and disable those icons.
Pull down from the top of the watch, pull down again and click on the 2 white bars.
Author | ch, passion for improvement.
01-26-2022 10:22
01-26-2022 10:22
01-26-2022 10:28 - edited 01-30-2022 03:50
01-26-2022 10:28 - edited 01-30-2022 03:50
Update @Assorairam - and Sleep was off?
@Assorairam - have you done the Shutdown from the Settings menu on the watch? Then made sure it's actually syncing with the phone.
Then try setting a 10 second timer and see if it vibrates, if not probably best to contact Fitbit Support directly. They may be able to investigate.
Also reachable via the Fitbit App, click profile photo, Help & Support, Contact Customer Support.
If it is still under warranty and found faulty it may be better to take it to the shop for a new replacement, rather than accepting a refurbished replacement from Fitbit and dealing with sometimes drawn out return and shipping issues
Author | ch, passion for improvement.
01-26-2022 14:31 - last edited on 01-27-2022 04:36 by MarreFitbit
01-26-2022 14:31 - last edited on 01-27-2022 04:36 by MarreFitbit
It didn't work. Thank you for your time. I will contact Fitbit support.
Update: Yes, sleep was off.