04-24-2020 12:33 - last edited on 04-26-2020 19:29 by LiliyaFitbit
04-24-2020 12:33 - last edited on 04-26-2020 19:29 by LiliyaFitbit
My Versa 2 has stopped vibrating when I receive new texts. I have an IPhone XR.
Moderator edit: label
04-26-2020 19:28
04-26-2020 19:28
Welcome to the Fitbit Community, @LynnieBee. I am sorry for the delayed response.
I appreciate your participation in the Forums and sharing that your Versa 2 stopped vibrating when you receive text notifications. Thanks for trying to resolve this and providing the additional details, I am here to help. On your Versa 2, swipe down from the top of the screen, and tap the quick settings icon. Make sure the Do Not Disturb (circle with a line icon) and Sleep Mode (moon icon) settings are off.
I also recommend restarting the watch: How do I restart my Fitbit device?
Please find more useful information in this help article: Why didn't my Fitbit device alert me?
Let me know how it goes, I'll be around.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.