Versa 2 stopped vibrating

[Assorairam]

My versa 2 is not vibrating any more. It woke me up this morning as always and since then it hasn't vibrate again. Not for notifications, not for alarms, not at all. I'm worried, as I really need this alarms. Thanks.

Moderator Edit: Clarified subject

[Guy_]

Hi @Assorairam  -  it may accidentally have got in Sleep or Do not disturb mode, to check go to Quick Settings and disable those icons.

Pull down from the top of the watch, pull down again and click on the 2 white bars.

[Assorairam]

Thanks for your quick answer. But I'm afraid that's not the issue. The
"do not disturb " mode was "off".

[Guy_ · Accepted solution]

Update @Assorairam  - and Sleep was off?

@Assorairam  - have you done the Shutdown from the Settings menu on the watch? Then made sure it's actually syncing with the phone.

Then try setting a 10 second timer and see if it vibrates, if not probably best to contact Fitbit Support directly. They may be able to investigate.

Also reachable via the Fitbit App, click profile photo, Help & Support, Contact Customer Support.

If it is still under warranty and found faulty it may be better to take it to the shop for a new replacement, rather than accepting a refurbished replacement from Fitbit and dealing with sometimes drawn out return and shipping issues

[Assorairam]

It didn't work. Thank you for your time. I will contact Fitbit support.

Update: Yes, sleep was off.