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Versa 2 stopped working

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‎08-31-2020 12:33

‎08-31-2020 12:33

So I’m not sure if it’s related to the update or not, so I decided to make a new thread. My versa was working fine up until this morning when I looked and it was suddenly dead after being charged last night. I plugged it into the charger and it showed a 100% charge. Upon taking the versa off the charger, it almost immediately dies and shows the 0% battery icon. I tried restarting it several times, cleaning the charging ports, and then a factory reset, and still the same result. Any help would be appreciated, thanks!

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‎08-31-2020 12:37

‎08-31-2020 12:37

Also the question is about a Versa, not a Versa 2, not sure why the title autocorrected to that. Sorry!

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‎09-09-2020 11:49

In response to sseifert

‎09-09-2020 11:49

VERSA 2 --- this is my second Versa.  My first Versa suddenly stopped giving me an accurate HR. It would consistently say my HR was 100-140 while sitting.  Well my HR sitting is 58-62, so WAY off.  I tried everything and was so annoyed I decided I break down and buy the Versa 2 with Alexa.  It was on sale for Christmas and I bought my boyfriend the FB Icon, Dec. 2018.  Fast forward less than 2 years and NOW the VERSA 2 died. 

 

I updated the VERSA 2 and now the screen shows the FB logo but won't do anything.  I can't pair it, it doesn't show if it's charged, the phone doesn't recognize it.  At this point FB is a racket!!!

 

I have 2 Polar devices, one is 20 years old, and it still works.  I send it back to Polar and they change the battery for about $10 and bam I'm back in business. 

 

#neverbuyinganotherFitbit  ---- I have better places to spend my money

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‎09-09-2020 13:09

In response to SunsetRunner

‎09-09-2020 13:09

My Versa kind of acted weird a couple days ago.  But today it will only flash the Fitbit Logo.  I've charged, I've tried the app.  I do see on the app it is about 50% charged which it should easily be 100% now as I've just had it charging most of the day.  Now it is currently flashing the fitbit logo every few seconds.  My app can not find it.  I'm nervous to delete it.

 

Not going to buy another one if this doesn't get fixed.  I ended my fitbit relationship years ago due to short life, and now I've had this one about a year. I also just ordered two new really cool wrist bands from Groove Life, going to be pissed if now I just have to send them back 😞

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