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Versa 2 stopped working

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‎07-18-2021 17:35 - last edited on ‎07-20-2021 06:58 by Fitbit Moderator

‎07-18-2021 17:35 - last edited on ‎07-20-2021 06:58 by Fitbit Moderator

I just got my Versa 2 Christmas 2020 & it blacked out all of a sudden. None of the suggestions worked nor does this customer support. I can't get anyone's help & I feel I deserve a replacement since it's only been 7 months. I see alot of people have had the same issue! What did they do for you guys?🤷🏾‍:female_sign:🤷🏾‍:female_sign:🤷🏾‍:female_sign:

 

 

Moderator edit:  updated subject for clarity. 

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‎07-20-2021 07:04

‎07-20-2021 07:04

Welcome to the Fitbit Community @NIKNYCT, I'm sorry to hear your Versa 2 blacked out and thank you for letting us know that you have followed customer support suggestions. 

 

I understand how frustrating this could be and noticed that you already have a case with our support team and that they are assisting you.

 

Follow their instructions and keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

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