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Versa 2 stopped working

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‎07-30-2021 11:11 - last edited on ‎07-30-2021 14:04 by Fitbit Moderator

‎07-30-2021 11:11 - last edited on ‎07-30-2021 14:04 by Fitbit Moderator

I've been having problems with my Versa 2 for the past few days. At first it would just show the fitbit logo, finally managed to get it to stop doing that. Today it's not tracking my steps anymore, I've done a reboot and a factory reset and nothing. Any tips would be appreciated 

 

 

Moderator Edit: Clarified subject

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‎07-30-2021 14:08 - edited ‎09-15-2023 05:50

‎07-30-2021 14:08 - edited ‎09-15-2023 05:50

Hi there, @Rosy25. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

Since you've exhausted all steps we could've provided here in the forums, please note the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Maria | Community Moderator, Fitbit


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