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Versa 2 stuck on Fitbit Logo

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‎02-19-2022 12:40 - last edited on ‎11-15-2022 03:53 by Fitbit Moderator

‎02-19-2022 12:40 - last edited on ‎11-15-2022 03:53 by Fitbit Moderator

Had my versa 2 on the charger, when I took it off it somehow got itself stuck in a reboot cycle. It'll show my clock face, then shut off, load the Fitbit logo, back to clock face and then cycle through it all again. It's been over 5 mins and holding the button does nothing, except maybe get it to the Fitbit logo sooner. I have about 30 seconds once the clock face is up to start an exercise. Won't shut off during that time, but as soon as I end the exercise it'll start looping again.

 

Moderator Edit: Clarified subject

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‎02-19-2022 14:36

‎02-19-2022 14:36

Update, managed in the 30 sec before reboot to do factory reset. Took care of the problem and my versa 2 is up and running again!

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