Versa 2 stuck on Fitbit logo

[Maggie01]

I’ve noticed several people with this same issue. I have tried all the suggestions from Fitbit, but none of them work so I am just out of luck. That is why I am coming here. Has anyone found something outside of the shutting down app, turning off bluetooth and phone etc. etc. steps?  This is my second Versa 2 both randomly crapped out just outside of the warranty and to be honest I just can’t afford to continue replacing them. Hoping some smart tech savvy soul has found something that works?  I appreciate any help. Again I have tried all of the Fitbit suggested fixes. Thank you. 

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Maggie01. Thanks for stopping by in the Fitbit Community Forums. I appreciate you taking the time to troubleshoot the issue with your Versa 2 before reaching out. I understand where your concern is coming from, we're here to help!

I've seen you contacted our Support Team just right after posting here and they've already assisted you. If you have any questions regarding the outcome of your case, please don't hesitate to reach out to our team again. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly.

Thanks in advance!