Hi there, @Mgobluedan21. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention, I will be glad to help you!
Please note the message you're receiving usually appears when you performed a factory reset without first unpairing your watch from your phone's Bluetooth settings.
With that being said, I'd recommend trying the steps below in the order listed:
- Unpair your Versa 2 from your phone's Bluetooth.
- Force quit the Fitbit app.
- Turn off the Bluetooth.
- Shut off your phone and turn it on after 1-2 minutes.
- Turn on the Bluetooth.
- Set up your Versa 2 again.
- If there is no connection, restart your Versa 2.
If you can't get started with your Versa 2, usually a missing requirement is the cause. Carefully review the requirements provided in the help article Why can't I set up my Fitbit device?
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