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Versa 2 switching between screens

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‎06-29-2021 17:08 - last edited on ‎06-30-2021 14:02 by Fitbit Moderator

‎06-29-2021 17:08 - last edited on ‎06-30-2021 14:02 by Fitbit Moderator

All of a sudden my Versa 2 will not stop flipping between my Exercise shortcut screen and my Notification screen. About every 5 seconds it switches. It will not got to the watch face at all. I checked for an update and there isn’t one available. I’ve also tried a reset, three times. The reset will send it back to the watch face, but this fix only lasts less than 10 minutes. Is anyone else experiencing this? Or know how to fix it?

 

 

 

Moderator edit: subject for clarity

 

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‎06-30-2021 14:01

‎06-30-2021 14:01

Hello @ThePonds. Welcome to the community forums! 

 

Thank you for the detailed information and for the troubleshooting steps you've tried prior to posting. Please make sure you have the correct Fitbit model and reach out to our Support Team for further assistance. 

 

Note that you can contact them through chat or over the phone, but phone wait times have been longer than normal, so I recommend initiating a chat. Click here to get connected. 

 

See you around. 

Wilson M. | Community Moderator, Fitbit.
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