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Versa 2 syncing problems

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‎05-06-2020 08:12 - last edited on ‎05-08-2020 18:24 by

‎05-06-2020 08:12 - last edited on ‎05-08-2020 18:24 by

Just received versa2 health smartwatch.

It will not sync with my galaxy note 8.

The error message says" can't pair. Check settings"

What settings  should I be checking?

 

 

Moderator edit: subject for clarity

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‎05-08-2020 18:23

‎05-08-2020 18:23

Welcome to the Fitbit Community, @Trainermztoy. I am sorry for the delayed response.

 

Congratulations on your new Versa 2! I appreciate your participation in the Forums and sharing the details of the issue you're experiencing with syncing your watch. Thanks for trying to resolve this and I am here to help.

 

Upon checking with our Support team, I was told that you have already contacted them and that they were able to resolve the issue for you. Thank you for your time and efforts.


Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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