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Versa 2 blue screen

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‎05-06-2020 04:03 - last edited on ‎05-08-2020 18:31 by

‎05-06-2020 04:03 - last edited on ‎05-08-2020 18:31 by

So, I woke up this morning to a blue screen with black lines on my versa 2. Can't seem to do anything with the watch. Tried restarting it, but still is showing the same thing. Bought it in March, and haven't had any issues until now. Any thing I can do to fix it?

 

 

Moderator edit: subject for clarity

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‎05-08-2020 18:31

‎05-08-2020 18:31

Welcome to the Fitbit Community, @Ashparham1. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing that your Versa 2 has a blue screen with black lines. Thanks for trying to resolve this, I appreciate the additional details and I am here to assist you.

 

Upon checking with our Support team, I was told that you have already contacted them and that they were able to resolve the issue for you. Thank you for your time and efforts.

 

I'll be around if you have any questions. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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