Versa 2, time back an hour

[iangoodfellow40]

Versa 2, has gone back an hour any suggestions please

Moderator edit: subject updated for clarity

[cathm]

Hi @iangoodfellow40 

Have you tried re-syncing your Versa 2?  

Please see this link on changing the time https://help.fitbit.com/articles/en_US/Help_article/1176/?q=clock+incorrect+time&l=en_US&fs=Search&p...

If the above information does not do the trick, I would try shutting down the watch.  Go to settings, scroll down to about, and tap shutdown.  Then re-start. 

If that doesn't resolve it, I would try shutting down the watch and restarting your phone at the same time.  After the phone has re-started, I would re-start the watch. 

[iangoodfellow40]

We have done all that and I am still 1 hour out

[iangoodfellow40]

I have resynced the phone to the watch switched off the watch and phone together and the watch is still 1 hour out 

[iangoodfellow40]

Thank you at the,moment it works fingers CROSSED