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Versa 2 time incorrect

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‎06-20-2021 13:00 - last edited on ‎06-21-2021 11:01 by

‎06-20-2021 13:00 - last edited on ‎06-21-2021 11:01 by

Versa 2 ran out of battery. Charged and time synced twice today but then doesn't change and keep time. Deleted fitbit app, WiFi, unpaired, paired, resynced. Changed time zone twice and currently 27 mins behind and not moving. Can anyone help... 

 

 

Moderator edit: subject for clarity 

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‎06-21-2021 11:37

‎06-21-2021 11:37

Welcome to the Fitbit Community, @Vicksept.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I recommend doing the following:

 

  1. Restart the device: How do I restart my Fitbit device?
  2. Manually sync your watch: How do I manually sync my tracker or watch?

For additional troubleshooting tips, see How do I change the time on my Fitbit device?

 

Hope this helps. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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