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Versa 2 touch screen doesn't swipe

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A couple days ago my touch screen started acting up. It took several tries to swipe in any direction and then only the right side reacted when I touched it; any apps on the left didn't respond. It was still tracking my steps and heart rate. I wanted to record exercise this morning, but that app was on the left side of my screen. So, as a temporary fix, I rearranged the icons, so that I could actually click on the exercise app and track my exercise. At the end of my workout today, when I "paused" my workout, it froze. I haven't been able to "stop" my workout since this morning. The screen is frozen and just flashes the data that was on my screen when I paused the workout. I've tried restarting and charging it. Suggestions?

 

 

Moderator edit: updated subject for clarity. 

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Welcome to the Fitbit Community, @nicofern. Thank you for letting us know about the steps you have followed in order to make your Versa 2 swipe again. 

 

Have you tried setting up your watch again? Follow the instructions of: How do I set up a replacement device or add a second device to my account?

 

Keep on visiting the forums. 

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