08-09-2022
16:43
- last edited on
08-10-2022
06:54
by
AndreaFitbit
08-09-2022
16:43
- last edited on
08-10-2022
06:54
by
AndreaFitbit
A couple days ago my touch screen started acting up. It took several tries to swipe in any direction and then only the right side reacted when I touched it; any apps on the left didn't respond. It was still tracking my steps and heart rate. I wanted to record exercise this morning, but that app was on the left side of my screen. So, as a temporary fix, I rearranged the icons, so that I could actually click on the exercise app and track my exercise. At the end of my workout today, when I "paused" my workout, it froze. I haven't been able to "stop" my workout since this morning. The screen is frozen and just flashes the data that was on my screen when I paused the workout. I've tried restarting and charging it. Suggestions?
Moderator edit: updated subject for clarity.
08-10-2022 06:57
08-10-2022 06:57
Welcome to the Fitbit Community, @nicofern. Thank you for letting us know about the steps you have followed in order to make your Versa 2 swipe again.
Have you tried setting up your watch again? Follow the instructions of: How do I set up a replacement device or add a second device to my account?
Keep on visiting the forums.