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Versa 2 touch screen hasn’t been working

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I’ve had my Fitbit for 2 months and since yesterday the touch screen hasn’t been working! I’ve been on here and see others have had the same trouble! So I tried the steps, but Now I’ve reset it I cannot get any further in finishing setting it up as the touch screen is still not working!!? Please help!! 😞

 

 


Moderator edit: subject updated for clarity

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