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Versa 2 touch screen is not working

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‎02-20-2023 05:01 - last edited on ‎02-20-2023 05:54 by Fitbit Moderator

‎02-20-2023 05:01 - last edited on ‎02-20-2023 05:54 by Fitbit Moderator

Versa 2 isn't responding to touch any more. Has anyone got any ideas?

 

 

Moderator Edit: Clarified subject

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5 REPLIES 5

‎02-20-2023 05:56 - edited ‎03-09-2024 07:49

‎02-20-2023 05:56 - edited ‎03-09-2024 07:49

Hi there, @LolLolLorraine. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

Please restart your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


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‎02-20-2023 13:26

‎02-20-2023 13:26

The touchscreen of my Versa 2 just stopped working today. I've had this for almost 3 years now. It only happened today. Tried restarting, changing clock face and resyncing but to no avail. Help, how can I fix this?

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‎02-20-2023 15:09

In response to MarreFitbit

‎02-20-2023 15:09

This hasn't worked unfortunately,  still unresponsive to touch. 

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‎02-20-2023 17:59

‎02-20-2023 17:59

Yup just in the last few days I've noticed mine won't sync. I've done everything more than once and still wont. I use it for tracking steps food and sleep.

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‎02-21-2023 03:21

In response to MarreFitbit

‎02-21-2023 03:21

I've done everything suggested but it's still the same 🙄

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