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Versa 2 touch screen issues

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‎06-08-2021 20:44 - last edited on ‎06-09-2021 06:18 by Fitbit Moderator

‎06-08-2021 20:44 - last edited on ‎06-09-2021 06:18 by Fitbit Moderator

My Versa 2 touch is not working.

 

 

Moderator edit: updated subject for clarity

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2 REPLIES 2

‎06-09-2021 06:16

‎06-09-2021 06:16

Hi @Vaishp I'm sorry to hear you are having an issue with your Versa.

Please try restarting your Versa 2 by holding down the button for 10+ seconds, the screen will go dark and then the Fitbit log will appear. Fingers crossed it fixes the issue. 

Marci | Bellevue, WA
Best Answer

‎06-09-2021 06:28 - last edited on ‎06-12-2021 04:13 by Fitbit Moderator

In response to MarciM

‎06-09-2021 06:28 - last edited on ‎06-12-2021 04:13 by Fitbit Moderator

Hello, I tried that many times still issue not resolved.

 

Hi @MarciM, this didn't fix the issue I have - same as Vaishp - touch is not working. First the touch stopped when I pull down from the top edge. Now it's not pulling up the menu from bottom edge, and the right edge too. Please comment.

 

 

Moderator edit: merged reply

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