05-20-2024
11:27
- last edited on
05-21-2024
09:43
by
EstuardoFitbit
05-20-2024
11:27
- last edited on
05-21-2024
09:43
by
EstuardoFitbit
The touch screen has not been working for several days. I cannot display any functions. Only the side button shows the time. I restarted and changed the watch face. I feel the vibrations. I also can check on the app on my phone. The watch is 1 year old. It was already replaced under warranty a year ago. The warranty expired in March.
05-21-2024 09:42
05-21-2024 09:42
Hello there @AgnieszkaKK, it is nice to see a new member around the community.
Thanks for the detailed information you shared in your post. Unfortunately, I cannot suggest any further troubleshooting steps at this time. However, I recommend contacting our Support Team to discuss your options.
05-21-2024 18:00
05-21-2024 18:00
This just happened to me today. I wonder if a firmware update is being rolled out and we just have to wait for it to hit our devices before they start working again.