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Versa 2 touch screen not working

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‎07-09-2024 18:48

‎07-09-2024 18:48

I have the latest firmware (35.72.1.23) on my Versa 2.  I don't know if it is related to my unresponsive touch screen but I have tried all of the suggested fixes and my watch is now stuck on a screen, waiting for me to select OK. NOTHING HAPPENS WHEN I TOUCH OK!  At least I could get the time off it before I tried to "fix" it.  I don't know what else to do.  Any suggestions?

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‎07-10-2024 08:59

‎07-10-2024 08:59

Welcome to the community forums @Pmactoo.

Thank you for sharing the inquiry regarding your Versa 2. 

Please make sure you've restarted your Fitbit device as suggested here How do I restart my Fitbit device?. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

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