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Versa 2 touch screen stopped working

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‎06-09-2021 23:07 - last edited on ‎06-10-2021 11:04 by Fitbit Moderator

‎06-09-2021 23:07 - last edited on ‎06-10-2021 11:04 by Fitbit Moderator

My Versa2 is not taking touch. Earlier it stopped taking touch only when I pull down from the top edge. Now it's not pulling up the menu from bottom edge, and the right edge too.

As instructed in other threads, I have tried restarting (more than a dozen times now) as well as factory resetting it. But nothing works. 

Please let me know what else can I try, and what is the way forward to get it repaired / replaced in India? Thanks!

 

 

Moderator Edit: Clarified subject

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‎06-10-2021 00:11

‎06-10-2021 00:11

Probably best to contact Fitbit Support directly. They may be able to help you.

Author | ch, passion for improvement.

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