Versa 2 touch screen stopped working

[Kpnab]

My touch screen will not respond. I can’t swipe down and if I try to swipe to get to exercise or timer it won’t allow anything to be set.

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Kpnab. It's nice to see you around the Fitbit Community Forums. I'm sorry to hear that the touchscreen of your Versa 2 is not working. I will do my best to help you with this! 

If you haven't done so yet, please try the steps below:

1. From the Today tab in the Fitbit app, tap the devices icon at the top-left corner.
2. Tap your Fitbit device image. 
3. Near the bottom of the page, tap Sync Now.

If the above doesn't work, please restart your Fitbit device once again as suggested here How do I restart my Fitbit device? Note: Restarting the device doesn’t delete any data. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

[Kpnab]

Hello, I have had this issue for the past 5 days. I have done all of the above multiple times. It still doesn’t work. 

[Kpnab]

I have done all of the above. Changed the clock screen. Restarted the device. Sync the device. Update the app.
Nothing has helped.

[BizzyLizzy99]

Mine starting doing exactly the same today. Have tried all the suggested remedies to no avail. It seems to have developed a mind if it’s own!!