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Versa 2 touchscreen does not work

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‎04-28-2021 10:37 - last edited on ‎12-04-2024 09:07 by Fitbit Moderator

‎04-28-2021 10:37 - last edited on ‎12-04-2024 09:07 by Fitbit Moderator

My Versa 2 started glitching a few days ago, the touchscreen would move to the apps sporadically by itself and flash on and off.  Now I cannot use the touchscreen to scroll to apps or to look at notifications/texts. I have synched it, restarted it with no resolution. 

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‎04-28-2021 13:50

‎04-28-2021 13:50

Welcome to the Fitbit Community, @jskarsvog.

 

Thank you for the information provided and for trying to resolve the issue with your Fitbit Versa 2 before contacting us.

 

The best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

See you around.

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