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Versa 2 touchscreen not responding

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‎02-03-2021 21:40 - last edited on ‎02-07-2021 18:44 by Fitbit Moderator

‎02-03-2021 21:40 - last edited on ‎02-07-2021 18:44 by Fitbit Moderator

I can not get my versa 2 to scroll any direction. Shows time, notifications and is syncing with phone but can't get touch screen to respond. I have reset it numerous times, still nothing. Any other suggestions 

 

Moderator Edit: Clarified subject

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‎02-04-2021 01:41

‎02-04-2021 01:41

Oh dear, that doesn't sound good. I'd suggest you contact Customer Support and see if they can help.

Customer support  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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Best Answer
1 REPLY 1

‎02-04-2021 01:41

‎02-04-2021 01:41

Oh dear, that doesn't sound good. I'd suggest you contact Customer Support and see if they can help.

Customer support  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer