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Versa 2 touchscreen not responding

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‎12-29-2019 17:06

‎12-29-2019 17:06

Purchased a versa 2 mid-november and yesterday the touchscreen started to not respond once and a while.  I restarted the device and it seemed to work but the problem happened again after an hour or so.   It continued to get worse and after a number of resets and a factory reset, the touchscreen no longer responds at all.

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‎12-29-2019 17:54

‎12-29-2019 17:54

Oh dear @Willardv , that is sad. You will need to contact Customer Support

Fitbit Support  

Community Council Member

Helen | Western Australia

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