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Versa 2 touchscreen won't work

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-28-2023 15:56 - last edited on ‎07-29-2023 09:33 by Fitbit Moderator

‎07-28-2023 15:56 - last edited on ‎07-29-2023 09:33 by Fitbit Moderator

I have tried resetting by pressing the left side button for 8 seconds and it resets but still the screen won't swipe. So I can't get to settings, or alarms or clock.

Moderator Edit: Clarified subject

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2 REPLIES 2

‎07-29-2023 09:35

‎07-29-2023 09:35

Hello there, @moorni. Thanks for stopping by in the Fitbit Community Forums and sharing the details about the issue with your Versa 2. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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‎07-29-2023 17:04

In response to MarreFitbit

‎07-29-2023 17:04

I have not been in contact with support. But I will if that's the best suggestion.

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