5 hours ago
- last edited
4 hours ago
by
MarreFitbit
5 hours ago
- last edited
4 hours ago
by
MarreFitbit
My Versa 2 has been working perfectly for a little over a year. Suddenly, it started turning off randomly. When I push the button to turn it back on, the screen flashes the Fitbit sign, but nothing happens. It will only come back on when I charge it. The app my my phone will show that it has 32%, for example, but when it comes back on a minute later, it will show 96%. It is losing charge very quickly, and the amount of time it will stay on has been decreasing all week. I get less than an hour at a time without needing to charge it again. But to be clear, the battery is charged. The device just turns off and won’t turn back on without charging it. Help! I love my watch but it should last longer than a year. It has a protective cover and hasn’t been damaged.
Moderator Edit: Clarified subject