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Versa 2 watch strap has broken

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‎06-28-2023 09:38 - last edited on ‎06-30-2023 09:49 by Fitbit Moderator

‎06-28-2023 09:38 - last edited on ‎06-30-2023 09:49 by Fitbit Moderator

I’ve only had this a few months but my watch strap has broken 😠 it’s not like I do any really rigorous activity, just wear for normal activities all day. Can I get a replacement?

 

Moderator edit: updated subject for clarity. 

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‎06-28-2023 09:43

‎06-28-2023 09:43

Hi @Diando61 if you're under warranty, get with customer support https://myhelp.fitbit.com/s/support?language=en_US 

If you're out of warranty, you can purchase a new band from Fitbit or any retailer carrying their products.

Stepping in the U.S.A. since September 2013. Android 14

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1 REPLY 1

‎06-28-2023 09:43

‎06-28-2023 09:43

Hi @Diando61 if you're under warranty, get with customer support https://myhelp.fitbit.com/s/support?language=en_US 

If you're out of warranty, you can purchase a new band from Fitbit or any retailer carrying their products.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer