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Versa 2 - white blank screen

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‎10-08-2024 15:23

‎10-08-2024 15:23

It was working great, as usual.  Nothing happened, I was wearing it watching TV and the screen looks like the photo.  
  Hard reset is not working.  
  Changed the watch face.  
  Synced through the app a few times.
   Unpaired it and now can’t pair it because I can’t read the number on the watch face.
 Thanks for your help!

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‎10-10-2024 09:48

‎10-10-2024 09:48

Hi there @FitKim30! Welcome to the Fitbit Community!

Thank you so much for letting us know about the situation you're having with your Versa 2 and for your efforts. 

Have you tried the tips from: Why can't I set up my Fitbit device? ? If the issue continues I suggest you to contact our customer support. This form is for you only, so let me know when you have completed it.

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