09-06-2021 08:21 - last edited on 09-06-2021 11:38 by LiliyaFitbit
09-06-2021 08:21 - last edited on 09-06-2021 11:38 by LiliyaFitbit
My charged my watch. Reset my phone and still white with little dots of color.
Moderator edit: subject for clarity
09-06-2021 11:39
09-06-2021 11:39
Welcome to the Fitbit Community, @MLMacD.
Thanks for the details shared in your post and for already trying to resolve the issue. I recommend trying the following:
Hope this helps.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
09-06-2021 11:52
09-06-2021 11:52
Thank you for replying. Did all that twice. The white screen stays on all the time, can't read anything of the stats and drains the battery in about 2 hrs to less that 10% after being fully charged.
09-06-2021 12:02
09-06-2021 12:02
Thank you for your reply, @MLMacD.
I appreciate your efforts and the additional details. I recommend getting in touch with our Support team so they can look deeper into the issue and help you with this matter. Click here to get connected with them via chat or phone.
See you around.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.